Contact

Tell us what is actually happening.

An introductory consultation is a conversation about your position and your priorities. It is free, confidential from the first minute, and carries no obligation.

Reply within
One working day, from a senior adviser.
The conversation
About forty-five minutes, by video or in person.
Afterwards
A short written summary of what we heard and what we would suggest.

Send us a message

Four questions, and only two are required.

You do not need to have your thoughts organised before writing. “Something is wrong with our margins and I cannot work out what” is a perfectly good first message.

Only if you would prefer we call.
As much or as little as you like. It is confidential either way.

Or simply email contact@vaderbarclay.com. It reaches the same people and we do not mind which you use.

Direct details

Hours
Monday to Friday, 8am – 4pm.
Closed weekends and public holidays.
Response
Within one working day, from a senior adviser rather than an inbox.
Meetings
By video, or in person at your premises. We come to you for diagnostic and delivery work.
Address
12 Example Street
London
EC1A 1BB

If the situation is urgent

If cash pressure is the immediate issue, say so in the first line of your message. It changes what we do first and how quickly we respond, and it changes nothing about how you will be treated. There is no judgement in that conversation, and if the right answer is a licensed insolvency practitioner or another regulated adviser we will tell you plainly and help you find one.

Confidentiality

Everything you tell us is confidential from the first minute, before anything is signed and whether or not you go on to engage us. We will sign your non-disclosure agreement or provide ours. We do not add enquirers to a mailing list, we do not pass details to anybody, and we do not follow up repeatedly. If you decide not to proceed, you will not hear from us again unless you write.

What happens next

Four steps, and you can stop after any of them.

None of this is a sales process. Each step costs you nothing until you have signed a written scope, and there is no follow-up sequence if you go quiet.

A senior adviser and a client in an introductory consultation
  1. 01

    We reply

    Within one working day, from a senior adviser, with a suggested time or a question if we need one first.

  2. 02

    We talk

    Forty-five minutes. We ask what is happening, what you have already tried, and what would have to be true in a year for this to have been worth doing.

  3. 03

    You get it in writing

    A short summary of what we heard and what we would suggest, including where the suggestion is somebody other than us. Yours to keep either way.

  4. 04

    Only then, a proposal

    If it makes sense, a written scope with deliverables, timeline, named people and a fixed price. Prepared at our cost. If it is not right, say so.

Preparing for the conversation

You do not need to prepare anything.

But if you would like to, these help, and not having them is itself useful information.

Your last management accounts

Whatever form they take. If you do not produce them, or they are three months old, that is already a useful thing for us to know and not something to apologise for.

A sense of the cash position

Roughly what is in the bank and roughly what is due out. Precision is not required at this stage; direction of travel is.

What you have already tried

Including what did not work. It saves us both from recommending something you have already discovered the limits of.

What good would look like

What would have to be different in twelve months for this to have been worth doing. If you are not sure, that is often the most productive part of the conversation.